Privacy Policy

We acknowledge the importance of your privacy and your concerns about the use of your personal data. We hold the privacy of all visitors to our website, www.arteact.global, in high regard. We collect and use your personal data in accordance with the guidelines outlined in this Privacy Policy. Any personal data collected will only be used as permitted by law. Please read this Privacy Policy carefully to ensure your understanding. This Privacy Policy pertains exclusively to your use of our site. Our site may contain links to other websites, and we advise you to review the privacy policies of such websites before providing any data to them, as we have no control over how your data is collected, stored, or used by those websites.

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Personal Data

Personal data, as defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”), refers to 'any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier.' Put simply, personal data encompasses information that allows you to be identified. This includes obvious details like your name and contact information, but also less apparent data such as identification numbers, electronic location data, and other online identifiers.

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Your Rights

In compliance with Data Protection Legislation, you possess several rights which we are committed to upholding:

• The right to be informed about our collection and use of your personal data: This Privacy Policy serves to provide the necessary information, but you can always reach out to us for more details or questions by emailing info@artefact.global.
• The right to access your personal data: You can request access to the personal data we hold about you.
• The right to rectify your personal data: If any personal data we hold is found to be inaccurate or incomplete, you have the right to have it corrected.
• The right to erasure (the right to be forgotten): You have the right to request the deletion or disposal of any personal data we hold.
• The right to restrict the processing of your personal data: You can prevent the processing of your personal data.
• The right to object to the use of your personal data for specific purposes: You can object to the use of your personal data for particular purposes.
• The right to withdraw consent: If we rely on your consent as the legal basis for using your personal data, you can withdraw your consent at any time.
• The right to data portability: If you provided personal data to us directly and we processed it using automated means, you can request a copy of that data for use with another service or business in many cases.
• Rights related to automated decision-making and profiling: We do not employ your personal data in this manner.

For further information about the use of your personal data or exercising your rights, please contact us. It's crucial to maintain accurate and up-to-date personal data. If any information we hold about you changes, kindly keep us informed.

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Additional information about your rights is available from the Information Commissioner’s Office or your local Citizens Advice Bureau.

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If you have concerns about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We welcome the opportunity to address your concerns directly, so please contact us first at info@artefact.global.

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The Personal Data We Collect

We generally do not collect personal data from you. However, our site automatically gathers certain information, including your IP address, browser type, and non-personal data about your computer or device, such as the operating system and display resolution. When placing an order, relevant financial information, including credit or debit card details and payment address, will be processed and held by our external payment processors, subject to their privacy policies. Your payment card details may be stored by our external payment processors at your request for future convenience. When you contact us via email, we may collect your name, email address, and any additional information you choose to provide. As per the Data Protection Legislation, we are the data controller responsible for this personal data. The legal basis for using such information is article 6(1)(f) of the GDPR, which allows us to process personal data when necessary for our legitimate interests, such as maintaining our site's proper operation and functionality.

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Use of Personal Data

Where personal data is collected, it will be processed and stored securely, not exceeding the time necessary for the original purpose of collection. We will uphold our obligations and safeguard your rights under the Data Protection Legislation. Although we generally do not directly collect personal data from you, any personal details obtained from your email will be used to respond to your email. The technical data mentioned earlier, necessary for our site's technical operation, will not be used to personally identify you. We do not share your personal data with third parties for any purposes other than storage on email and web hosting servers.

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Storage of Personal Data

We exclusively store your personal data within the European Economic Area (EEA), which includes EU member states, Norway, Iceland, and Liechtenstein. This ensures that your personal data is fully protected under the Data Protection Legislation, GDPR, and/or equivalent legal standards.

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Sharing of Personal Data

Subject to the following exceptions, we do not share your personal data with third parties. If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue using your personal data as outlined in this Privacy policy.

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